A CULTURE OF CARE

We show that we CARE, by putting the needs of our

  • Customers first, by always having a positive and helpful
  • Attitude, and by treating everyone and everything with
  • Respect. By living our code of values we
  • Enjoy Life in the process.

Our Mission

To exceed customers’ expectations by providing exceptional front-line service with well-trained team members who thrive because of our positive culture.

Our Vision

To be recognized as the customer’s preferred choice for premium irrigation services.

Safety

Each foreperson is First Aid certified and each team member is regularly trained on proper safety procedures. The Sprinkler Guys are committed to providing ongoing training for each team member along with the protective equipment needed to reduce the risks associated with their jobs.

The Environment

At The Sprinkler Guys, we take our environmental responsibility very seriously. Some of our initiatives include:

  • Usage of environmentally-friendly alternatives to landscape chemicals
  • Usage of low-emission fuels such as biodiesel
  • No-idle policy with GPS-tracking capability
  • Reduction in paper usage through e-mail quoting and invoicing
  • Recycling at all locations

THE CULTURE OF CARE: OUR GUIDING PRINCIPLES

Read about these principles in the book C.A.R.E. Leadership.

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CUSTOMERS FIRST

Create A Remarkable Experience
Every one of us has an impact on the experience our guests have when they are visiting, interacting or working with us. Go out of your way to WOW them!

ATTITUDE

Have fun and love what you do!
Work hard, play hard and be yourself. Learn to love the discomfort associated with living outside of your comfort zone. Know your greater purpose.

Don’t just do it, own it!
Whatever task you take upon yourself, take ownership and see it through. Be thorough and accurate. If you don’t know something, take it upon yourself to find it out. “I don’t know” isn’t in our vocabulary – we say “I will find the answer and get back to you”. Turn “I should fix that problem” into “I did fix that problem”.

Be humble
People with humility don’t think less of themselves, they just think of themselves less. Humility allows us to be more teachable as individuals. Humility allows us to celebrate the contribution of the team as a whole. No matter how well we do as a company, we pledge to remain humble and thankful.

Learn something new every day an share it with the team
Read books, research and educate yourself with information that will help you in your professional development. Share what you learn with the team. Foster a culture of continuous improvement. If you discover a better way to do something, share it with the team.

RESPECT

Be ethical and trustworthy in your dealings
We earn each other’s trust by being trustworthy – both in character and in competency. We thrive and grow as a team by trusting that tasks are completed to the highest professional standards.

Listen well and communicate with respect
Give your full attention when in a conversation. Listen with your ears, eyes and heart. Keep lines of communication open and remember profanity and hurtful sarcasm aren’t part of our culture.

Contribute to the triple bottom line
To be successful in business requires a focus on making a Profit. We pledge to do just that but not at the expense of People and Planet. We focus on social engagement, embrace environmental sustainability and avoid extravagance – so we can maximize financial profits. In this way we optimize our positive impact on the triple-bottom-line.

ENJOY LIFE IN THE PROCESS!